Media Hut reserves the right to change the terms, conditions, and notices under which The Media Hut website is offered, including but not limited to the charges associated with the use of The Media Hut website.
Agreement between user and Media Hut
The Media Hut website is comprised of various web pages operated by Media Hut. The Media Hut website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. your use of The Media Hut website constitutes your agreement to all such terms, conditions, and notices.
No unlawful or prohibited use
As a condition of your use of The Media Hut website, you warrant to Media Hut that you will not use The Media Hut website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use The Media Hut website in any manner which could damage, disable, overburden, or impair The Media Hut website or interfere with any other party’s use and enjoyment of The Media Hut website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through The Media Hut website.
Materials provided or posted to Media Hut
Media Hut does not claim ownership of the materials you provide to Media Hut (including feedback and suggestions) or post, upload, input, or submit to any Media Hut website or its associated services (collectively “submissions”). however, by posting, uploading, inputting, providing or submitting your submission you are granting Media Hut, its affiliated companies and necessary sublicensees permission to use your submission in connection with the operation of their internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission; and to publish your name in connection with your submission. No compensation will be paid with respect to the use of your submission, as provided herein. Media Hut is under no obligation to post or use any submission you may provide and may remove any submission at any time in Media Hut’s sole discretion. By posting, uploading, inputting, providing or submitting your submission you warrant and represent that you own or otherwise control all of the rights to your submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the submissions.
Liability disclaimer
The information, software, products, and services included in or available through The Media Hut website may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Media Hut and/or its suppliers may make improvements and/or changes in The Media Hut website at any time. Advice received via The Media Hut website should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation. Media Hut and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on The Media Hut website for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. Media Hut and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. To the maximum extent permitted by applicable law, in no event shall Media Hut and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of The Media Hut website, with the delay or inability to use The Media Hut website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through The Media Hut website, or otherwise arising out of the use of The Media Hut website, whether based on contract, tort, negligence, strict liability or otherwise, even if Media Hut or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. if you are dissatisfied with any portion of The Media Hut website, or with any of these terms of use, your sole and exclusive remedy is to discontinue using The Media Hut website service contact: info@mediahut.co.za
Termination/access restriction
Media Hut reserves the right, in its sole discretion, to terminate your access to The Media Hut website and the related services or any portion thereof at any time, without notice. General to the maximum extent permitted by law, “these terms and conditions will be governed by, and construed in all respects in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts in all disputes arising out of or relating to the use of The Media Hut website. Use of The Media Hut website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Media Hut as a result of this agreement or use of The Media Hut website. Media Hut’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Media Hut’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of The Media Hut website or information provided to or gathered by Media Hut with respect to such use. if any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Media Hut with respect to The Media Hut website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Media Hut with respect to The Media Hut website. a printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. it is the express wish to the parties that this agreement and all related documents be drawn up in English.
User Responsibilities
Customers are responsible for any misuse of the company’s services that occurs through the customer’s account. It is the customer’s responsibility to ensure that unauthorised persons do not gain access to or misuse Media Hut’s service. Media Hut urges customers not to reply to unsolicited mail or “spam”, not to click on any suggested links provided in the unsolicited mail. Doing so remains the sole responsibility of the customer and Media Hut cannot be held liable for the customer being placed on any bulk mailing lists as a result. Where the customer has authorised a minor to use any of Media Hut’s services or access its websites, you accept that as the parent/legal guardian of that minor, you are fully responsible for: the online conduct of such minor; controlling the minor’s access to and use of any services or websites; and the consequences of any misuse by the minor, including but not limited to transactions entered into by the minor using such access. Media Hut cannot be held liable for any business dealings you have with any third parties on the internet, including any vendors, or advertisers found on, or through, Media Hut’s network. Further, Media Hut assumes no responsibility whatsoever for any charges you or any user of your account incurs when making purchases or other transactions in this manner. Further, the responsibility for ensuring compliance with all applicable customs and exchange control laws in connection with any such transactions shall be the customers.
Reservation and non-waiver of rights
Media Hut reserves the right to amend or alter this policy at any time, and without notice to you. Media Hut reserves the right to take action against any individuals, companies or organizations that violate any of the prohibited activities set out herein, or engage in any illegal or unlawful activity while accessing our services, to the fullest extent of the law. Media Hut reserves the right, at its sole discretion, to act against other types of abuse not listed in this document and to investigate or prevent illegal activities being committed over our network. Media Hut reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorised attempts to tamper with our site or cause damage to our property. Media Hut reserves the right to suspend, revoke or cancel Media Hut’s services to the customer/user if the safety and integrity of Media Hut’s resources are placed at risk in continuing to provide service to the subscriber/user. Media Hut reserves the right to remove any information or materials in whole or in part, that, in Media Hut’s sole discretion, is deemed to be offensive, indecent, or otherwise objectionable. Media Hut does not undertake to guarantee the security of any data passing through its networks. Although Media Hut will provide a “best effort” service, including regular updates on computer viruses and other threats to security of data, it is the responsibility of the communicating parties to safeguard their data, and Media Hut cannot be held liable for any loss or damage arising as result of the failure to do so.
Media Hut is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Media Hut website and governs data collection and usage. By using The Media Hut website, you consent to the data practices described in this statement.
Collection of your personal information
Media Hut collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Media Hut also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Media Hut. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Media Hut for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of The Media Hut website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Media Hut public message boards, this information may be collected and used by others. Note: Media Hut does not read any of your private online communications. Media Hut encourages you to review the privacy statements of websites you choose to link to from Media Hut so that you can understand how those websites collect, use and share your information. Media Hut is not responsible for the privacy statements or other content on websites outside of Media Hut.
Use of your personal information
Media Hut collects and uses your personal information to operate The Media Hut website and deliver the services you have requested. Media Hut also uses your personally identifiable information to inform you of other products or services available from Media Hut and its affiliates. Media Hut may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Media Hut does not sell, rent or lease its customer lists to third parties. Media Hut may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Media Hut may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Media Hut, and they are required to maintain the confidentiality of your information. Media Hut does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Media Hut keeps track of the websites and pages our customers visit within Media Hut, in order to determine what Media Hut services are the most popular. This data is used to deliver customized content and advertising within Media Hut to customers whose behavior indicates that they are interested in a particular subject area. Media Hut websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Media Hut or the site; (b) protect and defend the rights or property of Media Hut; and, (c) act under exigent circumstances to protect the personal safety of users of Media Hut, or the public.
Security of your personal information
Media Hut secures your personal information from unauthorized access, use or disclosure. Media Hut secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Use of Cookies
The Media Hut website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Media Hut pages, or register with The The Media Hut site or services, a cookie helps Media Hut to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Media Hut website, the information you previously provided can be retrieved, so you can easily use the The Media Hut features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Media Hut services or websites you visit.
Changes to this statement
Media Hut will occasionally update this Statement of Privacy to reflect company and customer feedback. Media Hut encourages you to periodically review this Statement to be informed of how Media Hut is protecting your information.
Contact information
Media Hut welcomes your comments regarding this Statement of Privacy. If you believe that Media Hut has not adhered to this Statement, please contact Media Hut at info@mediahut.co.za.We will use commercially reasonable efforts to promptly determine and remedy the problem.
Website Design Project Outline
To keep your project running on time please read and adhere to the “Life Cycle of a Website Design Project”. Media Hut assumes no responsibility for clients failure to do so.
1. Deposit Due
a) A deposit of 50% of the total fee is due before any work will commence.
2. Project Questionnaire
a) Upon receipt of the proof of payment of the deposit, The Project Manager will forward the client 3 theme options and a link to a project questionnaire. Please take the time to fill out the questionnaire in as much detail as possible as this will help with the creation of the website. The client must also select 1 of the 3 themes. Please be sure that the chosen theme suits the website needs as this cannot be changed at a later stage.
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b) The questionnaire and chosen theme must be submitted within 5 working days of receiving the link from the Project Manager.
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c) Our themes come with varied functionality. If at any stage of the project the client requests integration that is not incorporated in the chosen theme additional setup costs will incur to the client.
3. Specifications and Meeting
a) A meeting will be set between the client and a designer from Media Hut in order to discuss the project.
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b) Minutes will be taken at this meeting and forwarded to the client via e-mail. The client must reply to this e-mail, approving the minutes in order for the project to proceed.
4. Website Development
a) Once a theme is chosen, all content is received, the questionnaire has been completed and the client has met with the applicable parties from Media Hut, the project will be assessed by Medi Hut and the client will be provided with a time frame in which the first draft will be developed and produced.
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MEDIA HUT WILL NOT COMMENCE WEBSITE DESIGN OR DEVELOPMENT UNTIL STEPS 1-4 HAVE BEEN COMPLETED AND RECEIVED BY THE PROJECT MANAGER.
5. First Draft
a) The first draft will be a complete product based on the chosen theme, initial project questionnaire and presented copy (from the client or copywriter).
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b) Once Media Hut has compiled the first draft it will be sent to the client for revision.
6. Revision 1
a) Once the client has been sent the first draft s/he has 5 working days to review the draft and request changes.
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b) Changes may ONLY be requested in one of two ways. By completing the Website Revision Form and e-mail the Website Revision Form to Media Hut, or, by meeting with a member of Media Hut to discuss your revision. During this meeting, the Website Revision Form must be completed and agreed upon. We strongly recommended meeting with us.
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c) Please note that the Website Revision Form will be considered the complete brief for the first revision, so it is important that you include all of the updates / changes in detail. Your document should be sectioned into pages, as per your website pages.
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d) The client accepts that by not communicating with Media Hut during the revision period, Media Hut will accept the client’s silence as agreement to a finished product. In which case 40% of payment must be made by the client.
6. Revision 2
a) Once the client has been sent revision 2 he has 5 working days to review the draft and request changes.
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b) Changes may ONLY be requested in one of two ways. By completing the Website Revision Form and e-mail the Website Revision Form to Media Hut, or, by meeting with a member of Media Hut to discuss your revision. During this meeting, the Website Revision Form must be completed and agreed upon. We strongly recommended meeting with us.
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c) Please note that the Website Revision Form will be considered the complete brief for the first revision, so it is important that you include all of the updates / changes in detail. Your document should be sectioned into pages, as per your website pages.
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d) The client accepts that by not communicating with Media Hut during the revision period, Media Hut will accept the client’s silence as agreement to a finished product. In which case 40% of payment must be made by the client.
7. Additional Revisions
a) Revision 2 will be considered the final draft, unless additional revisions are requested.
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b) Additional revisions will be quoted separately from the initial quotation. Work will only commence once the quote has been formally accepted.
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c) Please note that additional revisions will only be undertaken once the invoice for revision one and two has been settled. Additional revisions will be considered a new project.
8. Final Draft
a) The client is sent the final draft along with a second invoice of 40% of the total fee.
9. Going Live
a) The website will be taken live. Once it has checked and confirmed to be fully functional the client will receive an invoice for the final 10% payment.
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b) In order for a website to be taken live the client must have a registered domain and a working hosting environment. This can be obtained through Media Hut (partnered with Elitehost) or alternatively, another service provider. Should the client choose to host through Media Hut, once the signing up process and purchase of product has been completed, Media Hut can take the website live.
Should the client wish to use another service provider Media Hut will require Cpanel/FTP details – the client can obtain these from their service provider. Additionally, clients will need to ensure that the service provider has set up MySQL database before Media Hut can take the site live.
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c) Only upon settlement of the full fee will the client be sent his/her login details
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d) Receipt of the final 10% marks the project complete. The website is now a live, complete and working final product.
10. Additional Changes
a) Any additional changes or modifications the client would like Media Hut to implement to the live website will be charged at the current hourly rate. The changes will fall into a new working cycle as they are considered a new project
11. Training
a) Once the website has been taken live the client is entitled to a free 30 minute training session on ‘how to update and maintain’ their website moving forward.
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b) If the client requests further training a Media Hut consulting fee will be charged per 30 minutes thereafter.
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c) All training is done via Zoom or Microsoft Teams.
12. Improvement, development, and maintenance
a) Should the client require Media Hut to maintain their website, an hourly fee will be charged.
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The client needs to accept the quotation before any work will commence.
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Payment is to be paid in FULL after all changes are completed.
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Any changes or updates requested that take up to 4 hours to implement from our end have a turnaround time of up to 3 working days;
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Any updates that exceed 4 hours will have an added turnaround time of 1 working day per 2 hours. We understand that majority of updates or changes are urgent so we therefore will try our best to prioritise these changes or updates.
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Should a Client choose to maintain their own website, Media Hut cannot be held responsible if anything breaks during content updates, plugin additions as well as theme updates. This also pertains to anything that the Client has chosen to edit without our knowledge and/or approval. Alternatively feel free to get Media Hut to maintain your website at our hourly rate. If you choose to update your own website and in rare cases the website does break and is unfixable we can always restore a previous backup for you upon your request.
General Project Terms
1. Themes. plugins, and software
a) Media Hut builds websites using the open source content management system (CMS) called WordPress, we are then obligated to abide by their terms of use which means if you choose to use Media Hut’s services you accept these terms and warrant that Media Hut will not be responsible for any damages or faulty software from WordPress.org.
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b) Media Hut also builds websites using premium third party themes and plugins, using reputable companies such as Themeforest or Codecanyon. Although these companies are trustworthy and meet current website standards, we cannot be responsible for any broken, faulty or damaged themes or plugins as we have no control over any third party software and or products.
2. Viruses and outdated websites
a) Media Hut takes all the security precautions on our Clients websites and includes the relevant security plugins as well as keeps its servers secure wherever possible. However we cannot guarantee the prevention of hacks, viruses or unexpected data deletion and cannot be held liable for any such damages as a result.
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b) Media Hut cannot be responsible for any websites that have stopped working or have become faulty over time due to the website becoming “outdated”. Outdated websites can be affected due to many aspects, such as new browser software, outdated web code, etc. Media Hut cannot be expected to keep your website updated in every aspect without being compensated to do so. In this situation the Client may opt to have their website redeveloped.
3. Refunds
a) Should a client request their 50% deposit be returned within 5 working days of payment, and no longer require Media Hut services, Media Hut will gladly process the refund. Deductions may apply for resources already spent on the project.
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b) If 5 working days have passed since payment, Media Hut will not process refunds.